Who We Are
TOPNEWPLACE was built on a belief that people across Britain deserve better wardrobe basics: sharp, wearable pieces without the High Street markup or the designer waiting list. We are a US-registered company that set out to serve the United Kingdom — combining American direct-to-customer efficiency with a wardrobe built for British life — for both men and women.
We are an independent fashion label for men and women, focused on refined essentials — from formal shirts and knitwear to everyday dresses and staples that move from the office to the weekend without missing a step. Because we operate direct-to-customer from our US headquarters and ship across the UK, you get considered quality without a storefront’s overhead built into the price.
TOPNEWPLACE is operated by a US-registered company serving customers across the United Kingdom. Orders are processed from our US headquarters and delivered to your door with free UK shipping.
Our Mission
Our mission is to deliver premium wardrobe essentials for men and women to the United Kingdom at honest prices — carefully selected fabrics, consistent fits, free shipping on every order, and support that actually replies.
Our Vision
Our vision is to become the trusted online wardrobe for modern British men and women — the place you return to each season because the fit was right, the quality held, and the experience was effortless.
How Our Mission & Vision Come Together
Mission and vision work together: each order we get right — the fabric, the fit, the delivery, the aftercare — is the mission in action, and each customer who comes back is the vision taking shape. Being a US company serving the UK keeps us honest: we only grow if the experience earns your trust from an ocean away.
Our Promise to You
- Quality first — every style is reviewed and tested before it earns a place in the range.
- Free shipping — on every order, no minimum.
- 30-day easy returns — if it isn’t right, we make it right.
- Real support — a human reads and answers every message, monday to friday | 9:00 am – 3:00 pm (gmt).
Get in Touch
Questions about sizing, an order, or anything else? We’d genuinely love to hear from you.
Phone: +44 20 3807 3391
Email: support@topnewplace.com
Business Address (US): 92 Gelston Ave, Brooklyn, NY 11209, United States
Warehouse Address (UK): 260-266 York Way, London N7 9PQ, United Kingdom
Office hours: Monday to Friday | 9:00 AM – 3:00 PM (GMT)
We aim to respond to your inquiries within 24 hours. Or use our Contact page to send a message directly.